Grievance

The Institution has a transparent mechanism for timely redressal of student grievances including sexual harassment and ragging cases.

  • Implementation of guidelines of statutory / regulatory bodies
  • Organization wide awareness and undertakings on policies with zero tolerance
  • Mechanisms for submission of online/offline students’ grievances
  • Timely redressal of the grievances through appropriate Committees
1. Implementation of guidelines of statutory / regulatory bodies

All the rules and norms as provided in Ordinance XV (B), XV (C) and XV (D) of the “Rules of Discipline of the University of Delhi” are adhered to in case of any act of indiscipline.

  • ORDINANCE XV-B: Maintenance of discipline among Students of the University
  • ORDINANCE XV-C: Prohibition and Punishment for Ragging
  • ORDINANCE XV-D: The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 (MINISTRY OF LAW AND JUSTICE)
S. No. Implementation of Guidelines and Policy Documents Click Links for proofs below
A Information of Ordinances on college website under disciplinary guidelines View
B Sexual Harassment of women Act-and-Rules-2013 Gazette Notification View
C Handbook on Sexual Harassment of Women at Workplace View
D UGC Saksham Book View
E UGC Notification under ICC View
F UGC Notifications for Student Grievance Redressal 2023 View
G Vishakha Guidelines View
H BCAS Information Handbook for students 2022-23 View
I College Prospectus 2025-26 View

Staff Council duly constituted committees ensure that these guidelines of statutory / regulator bodies are followed.

S.No. Committee Convener
1Student Grievance Redressal CommitteeProf Amit Kumar
2Proctorial and Anti Ragging CommitteeProf. Anand Bharadvaja
3Internal Complaint CommitteeDr. Anita Sondhi
4SC/ ST CellDr. Jitender Kumar
5Anti-Discriminatory CellDr. Amit Kumar Singh
6Student Advisory and PR CommitteeDr. Nalla Vijay Kumar
7Canteen CommitteeDr. Vandita Gupta
8North East CellDr. Salam Sonia
9AdministrationMs. Ira Sharma
Mechanisms for submission of online/offline students’ grievances

Grievances are collected through both offline and online modes from students. The details are outlined in the SOP of the committees.

S. No Committee SOP / Notification Online Offline
AStudent Grievance Redressal CommitteeNotificationgrievance@bcas.du.ac.inOffice
BProctorial CommitteeStudent Handbookgrievance@bcas.du.ac.inOffice
CInternal Complaint CommitteeICC SOPgrievance@bcas.du.ac.inOffice
DPublic Grievance CommitteePublic SOPgrievance@bcas.du.ac.inOffice
ESC/ST CellSC_ST SOPscstcell@bcas.du.ac.inOffice
FAnti-Discriminatory CellAD SOPstudents@bcas.du.ac.inOffice
GStudent AdvisoryPR SOPgrievance@bcas.du.ac.inOffice
HCanteen CommitteeCanteen SOPstudents@bcas.du.ac.inComplaint Box
INorth East CellNE SOPstudents@bcas.du.ac.inOffice

Grievances received by the college are handled by various committees and resolved at the earliest. There is a mechanism to address grievances received from the students for their Internal Assessments at the department level. This helps in maintaining transparency in the evaluation process.